World leading 24/7 lift telephone & gateway monitoring software

Supporting lift industry safety requirements.

 

A world first non-proprietary software solution for 24/7 monitoring of lift emergency networked gateway devices that report the live status & identifies the exact location of the device & provides escalation of alerts as the status of the device changes.

Elefone's software will enable lift service providers to have an automated & centralised live view of the status of their lift's emergency communication gateways in the field.

Features

 

Monitor it.

24/7 monitoring capability for devices that have reporting functionality. Device information for system performance of:

  • Power Status

  • Low Battery

  • SIM switches

  • Periodical reports showing device status

  • Alarm calls being made

  • SIM number changed

  • Site reporting status

  • Multiple gateways on one site individually monitored

  • Dry contact can SMS custom message

Report it.

Schedule regualr reporting to support you maintenance programming for items like:

  • Battery replacement due dates

  • Signal strength

  • Sim switches

Customise it.

Customizable escalations eg: power failure not reporting back power restoration within a preset time will trigger a RED flag on the maps page with an alert email, SMS or both.

Grow it.

Use the feedback generated to maintain and grow your customer service ability.

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